ChuAI Privacy Policy

Last Updated: July 14, 2026

Effective Date: July 14, 2026

ChuAI values the security of your personal information and creative content. This policy explains how we handle relevant information when providing AI-powered creation, freeform creation, artwork management, and e-ink phone case display update services.

I. Information We Process

1. Account Information

When you register, log in, or link a third-party account, we may process your account identifier, nickname, profile picture, verification details, and login status to authenticate your identity and manage your account.

2. Creative Content

When you use AI creation or freeform creation features, we may process prompts, reference images, canvas content, generated results, drafts, and artwork records you actively submit—enabling task completion, content saving, and historical record display.

3. Device and Runtime Information

To ensure service security and troubleshoot issues, we may process device model, operating system version, app version, network status, anonymized device identifiers, crash reports, and operation logs.

4. NFC Device Information

When updating your e-ink phone case display, we may process information necessary for device identification, compatibility assessment, and task status tracking—not for continuous location tracking or user profiling.

5. Feedback Information

When you submit feedback, we process your issue description, contact information, and any attachments you voluntarily upload—to respond and resolve your concerns.

II. Permission Usage

System permissions—including access to Photos, Camera, NFC, and Notifications—are requested only when you actively use the corresponding feature. You may disable these permissions via your device’s system settings; however, affected features may no longer function.

III. Information Sharing and Processing by Third Parties

To support login, cloud services, content storage, AI computation, security protection, or message notifications, we may engage trusted technical service providers to process relevant information. We require them to process data solely for specified purposes and within strictly necessary scopes—and to implement appropriate security safeguards. We do not sell your personal information, except as required by law or with your explicit consent.

IV. Data Retention and Security

We retain information only for as long as necessary to fulfill the purposes described in this policy, and apply reasonable safeguards—including access controls, encrypted transmission, and log auditing. No internet service can guarantee absolute security—please avoid submitting unnecessary sensitive personal information in your artworks, prompts, or feedback.

V. Your Rights

You have the right—under applicable law—to access, correct, or delete your personal information; manage app permissions; clear local records; withdraw consent; or request account deletion. Certain information may not be immediately deleted if legally mandated retention periods have not yet expired.

VI. Protection of Minors

Minors should use ChuAI under the guidance and consent of their legal guardians. If guardians discover that a minor’s information has been processed inappropriately, they may contact us via the feedback channel.

VII. Policy Updates and Contact

We may update this policy periodically to reflect new features or legal requirements, and will notify you through in-app pages or other reasonable means. Should you have questions or wish to exercise your rights, please contact us via the feedback channel in the ChuAI App or on our official website.